What it’s like to work for Stripe | Alex MacCaw: "IM & IRC
Google Chat and group IRC rooms are as integral as email to internal communication. Instead of meetings, we just do short chat conversations. Rather than constantly interrupt people’s train of thought, we prefer to communicate asynchronously. Chat is often the happy medium between the latency of email, and the bother of in-person interruptions.
That said, sometimes it is much better to discuss things face to face. If someone hasn’t got their headphones on, then it’s totally acceptable to come over and ask them for five minutes of their time when they can spare it.
Also, an IRC bot messages me every six hours or so asking me to optionally reply with brief description of whatever I’m working on. It then displays what I wrote on some of our dashboards. This is rather useful, as it gives visibility at a company wide level into what everyone’s doing."
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